Because Life Happens

We know that sometimes unintended consequences occur.  And when those happen to your Internet gear (radios, cabling, antenna, wi-fi router, etc.) it should not have to cost you extra.  By enrolling in New Era Broadband’s NEB Equipment Replacement program, if anything happens to any of the gear we place in your home, we’ll come out and fix or replace it for NO CHARGE!

Just the cost of a truck roll alone for a service call is $75.00 and any gear replaced is above and beyond that.  With NEB Equipment Replacement, you will pay nothing extra.  One service call more than pays for the program for you.*

*Restrictions may apply.  Loss or Direct abuse of the gear is not covered.  If gear must be relocated, advance notice to New Era Broadband is required (740) 992-0620 9-5 M-S.
  • Protect your service. 
  • Faster response when issues arise!
  • Never worry about if you have the right part!
  • Can pay for itself with one service call!